Data Protection Policy
Effective Date: June 01, 2024
DataAWARE360 ("we," "us," or "our") is committed to protecting the privacy and personal data of our users in compliance with Kenya's Data Protection Act and other applicable laws.
1. Data Protection Principles
We adhere to the following principles:
- Lawfulness, Fairness, Transparency: Process data lawfully and transparently.
- Purpose Limitation: Collect data for specific, legitimate purposes.
- Data Minimization: Collect only what is necessary.
- Accuracy: Keep data accurate and up to date.
- Storage Limitation: Retain data only as long as necessary.
- Integrity & Confidentiality: Protect data from unauthorized access and accidental loss.
2. Data Processing Activities
- Providing & Improving Services: Personalize and develop new features.
- Communications: Respond to inquiries and provide support.
- Marketing & Promotions: Send updates with user consent.
- Compliance: Meet legal obligations and protect rights.
Data types collected:
- Personal Identification: Name, email, phone, postal address.
- Usage Data: Website interactions.
- Technical Data: Device type, OS, technology used.
- Communications Data: Emails, chat logs.
3. Data Security Measures
- Encryption: Protect data in transit and at rest.
- Access Controls: Only authorized personnel access data.
- Regular Audits: Assess and mitigate security risks.
- Employee Training: Regular staff training on data security.
4. Data Breach Response Plan
- Contain: Prevent further access or loss.
- Assess: Evaluate the breach and impact.
- Notify: Inform affected individuals with guidance.
- Report: Notify authorities as required.
- Review: Determine cause and prevent recurrence.
5. Data Retention Policies
- Service-Related Data: Duration of user account / contractual obligations.
- Legal Compliance: Retained as required by law.
- Marketing Data: Until opt-out or consent withdrawal.
- Deletion Requests: Deleted/anonymized upon request, with legal exceptions.
Contact Us
If you have questions about this policy, contact:
DataAWARE360
support@dataaware360.com
+254 790 047 928
By using our website and services, you acknowledge that you have read, understood, and agree to this Data Protection Policy.
